Effective Date: 06/17/2025

This Privacy Policy explains how Safebuk collects, uses, shares, and protects your information when you interact with us, including through messaging platforms such as WhatsApp. By communicating with Safebuk or using any part of our services, you agree to the practices described below.

1. What We Collect

We collect the following types of information during your interaction with Safebuk, whether through messaging, web links, or supporting tools.

A. Information You Provide

• Business information such as your company name, MC or DOT number, and contact details
  

• Uploaded or forwarded documents including invoices, rate confirmations, and proofs of delivery
  

• Payment instructions (if provided for routing or verification)
  

• Messages, images, files, or audio sent via WhatsApp or other communication channels
  

  
  

B. Information We Collect Automatically

• Message timestamps and interaction logs
  

• Device and phone metadata, depending on WhatsApp settings
  

• Activity on shared web links (e.g. invoice verification or payment pages)
  

  
  

We do not read or store WhatsApp message content outside of what is necessary to deliver the requested service.

2. How We Use Your Information

We use your information to:

• Register and verify freight invoices
  

• Generate and share invoice links with funders or brokers
  

• Route payment instructions securely
  

• Prevent duplicate funding or fraud
  

• Respond to your requests and support issues
  

• Improve our service and automate key workflows
  

• Comply with legal requirements
  

  
  

3. Who We Share Information With

We may share your information with:

• Funders, to evaluate and potentially finance submitted invoices
  

• Brokers, to confirm payment details and prevent double submission
  

• Service providers that help us operate messaging, document, or verification tools
  

• Law enforcement or regulators, if legally required
  

We do not sell your personal or financial information to third parties.

4. Data Retention

We retain your information for as long as necessary to:

• Verify and audit transactions
  

• Support fraud detection and invoice history
  

• Meet regulatory requirements
  

You may request deletion of your data. However, we may retain necessary records if required by law or to protect the integrity of the platform.

5. Security

We take your privacy seriously and implement:

• Encryption of document links and internal records
  
  

• Controlled access to invoice history
  
  

• Use of secure channels and tools for communication
  
  

That said, WhatsApp is a third-party service and its security and privacy are governed by WhatsApp’s own policies.

6. Your Choices

You may request access to, correction of, or deletion of your data by contacting us at support@safebuk.com. Depending on your location, additional privacy rights may apply.

7. Third-Party Messaging Platforms

If you interact with Safebuk through WhatsApp or any similar messaging service, your use of those platforms is subject to their own privacy policies. We are not responsible for how WhatsApp or any other third party collects or uses your information.

8. Changes to This Policy

We may update this policy as our services evolve. If we make material changes, we will notify you directly or through the messaging platform. Continued use of Safebuk means you accept the updated version.

9. Contact

If you have any questions or privacy-related concerns, contact:

Safebuk Inc.

support@safebuk.com